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FAQ

Payment Information

 

All Payments are only accepted via PayPal at this time however if you have another method of payment, you can pay through Paypal but you do not have to have an account with their site. If you pay with an echeck your package will not be delivered out until your echeck has cleared.

​Returns and Exchanges

We do not accept returns, exchanges, or cancellations, but please contact us if you have any problems with your order or shipment.

 

Privacy Policy

 

We may use your Personal Information to contact you to fulfill orders and to send out details, reminders and confirmation of your orders.. DKDesigns LLC will NOT share, sell, or otherwise provide your personal information to any other organizations for the purpose of marketing. The security of your information is EXTREMELY important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. If you are uncertain of the safety of your information please do not continue to use our site.

Shipping

All packages will be sent out within 3-5 business days of purchase. We ship across the United States, APO/FPO, and Canada via the United States Postal Service. We have expanded our shipping methods to the United Kingdom and it's 4 regions at this time. We will continue to add to our International list as the demand grows. If you are international and would like to purchase from us, please contact us so that we can add the shipping to our site for you to enjoy what we have to offer as well!! We want to make sure everyone gets a chance to experience what we have to offer!!

Discount Codes

There are no current discount offered within our store.

Jeweler's Note

"Please be kind to your jewelry. We create our items with a lot of precision but they need your care to stay beautiful. Sometimes people have slight reactions to certain metals. This doesn't mean the product is faulty but chemical color changes can  and do happen at times. Please remove jewelry before applying perfume or any beauty product, before bathing or swimming, using household cleaners or where perspiration may occur. Clean occasionally with a soft dry towel. Wear different pieces everyday to give them rest from wear and tear. We hope you enjoy our wearable art. Thank You."

Our Process:


There is extensive work that goes into making these pendants. Everything from getting the documents together for all of our copyrights, to the actual process of designing and creating each pendant. If you place an order please understand it could be a month before your package will be shipped unless we have them on hand. If you have any further questions please feel free to contact us.

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